Contact Us
E-mail: [email protected]
Phone: (800) 956-1667
Ordering
ORDERING BY MAIL: Complete our order form and call (800)-852-3491 for shipping charges to insure accurate shipment. Include your complete shipping address, contact name, street, or route, city, state, zip code and any special instructions required for accurate delivery. Mail orders must be accompanied with credit card information. BUDK Wholesale will not drop ship your orders to your customers. All orders placed with BUDK Wholesale should be shipped to your facility and not to your customer(s).
MAIL ORDERS TO:
BUDK Dealer Program
P.O. Box 2768 Dept. WC1009
Moultrie, GA 31776-2768
ORDERING BY PHONE: Order Toll Free: (800)-852-3491, Monday thru Friday, 8am - 5pm. Calls other than to place an order should use our customer service number, (800) 956-1667. Please have your customer number and order number ready before calling. (If you are placing your first order, your permanent customer number will appear on the invoice you will receive.) Please let the operator know that you are a BUDK Dealer. Please use our item numbers listed in the price guide and/or catalog. These numbers are designated to aid us in filling your order quickly and accurately. BUDK Wholesale will not drop ship your orders to your customers. All orders placed with BUDK Wholesale should be shipped to your facility and not to your customer(s).
ORDERING BY FAX: For your convenience, you may fax your order to us. Our fax number is (877) 428-3599. You may fax orders 24 hours a day, 7 days a week, toll free.
ORDER ONLINE: At www.BUDKWHOLESALE.com (password access required). Call (800)-852-3491 for your secure password.
Shipping Information
All orders are sent UPS unless another form of shipping is requested. All orders MUST include a street or route address (We cannot accept a PO Box number for UPS shipments). All orders are subject to shipping charges and are F.O.B., Moultrie, Georgia. Most orders are shipped the next business day (depending on the season; some orders are shipped the same day as ordered). All of our orders are considered RUSH orders and are shipped ABSOLUTELY as soon as possible. We pride ourselves on prompt shipment. Customers must notify our sales department if the delivery address is a private residence. BUDK Wholesale will not drop ship your orders to your customers. All orders placed with BUDK Wholesale should be shipped to your facility and not to your customer(s).
Insurance on orders is a flat rate of $2.00 per order.
If your order weighs less than 10 pounds, it may be eligible to ship UPS Ground Saver, and will be delivered by UPS to your local post office and delivered to your facility by the USPS.
Shipping Costs will be calculated and added to your order total after your order has been packaged. You will receive notice of the total amount due prior to shipment.
Effective July 1, 2022, Colorado imposes a $0.27 retail delivery fee on all deliveries by motor vehicle to a location in Colorado with at least one item of tangible personal property subject to state sales or use tax. In compliance, our company will add $0.27 to every order being delivered to Colorado.
Terms of Payment
CREDIT POLICY: Once our sales representative issues a new customer number, ALL new accounts will be able to purchase by credit card only. Existing customers with OA terms will be able to continue to utilize unless informed otherwise. Each accounts payment history will be evaluated taking into consideration any overdue invoices, current balance and average days to pay. Mishandled accounts will automatically have their status changed to credit card only.
CREDIT CARD PAYMENT: We accept MasterCard, Visa, Discover, and American Express as payment for orders. However, we charge an additional 3% handling fee.
Return Policy
Returns will be permitted only in the following circumstances:
- Warranty returns (defective or damaged goods)
- Delivery / administrative errors (shortages, overages, wrong merchandise).
Warranty Returns: All BUDK products are warranted for 30 days against manufacturing defects in materials and workmanship and will provide full credit. BUDK reserves the right to reject any claim due to misuse.
Delivery/administrative returns: It is the buyer’s responsibility to notify BUDK at the time of delivery of damaged goods, shortages, overages, or incorrect items. Please be sure to check the package for damages caused during shipment and do not accept the package without calling (800) 852-3491. Items returned for credit due to delivery error will only be accepted within 10 business days after receipt of goods. Please note all returned product must be in original package, unopened and in re-sellable condition. All packages failing to meet these requirements will be subject to a 15% restocking fee.
RETURN PROCEDURE
- Call Monday through Friday (800)-956-1667, 8 am to 6 pm EST for immediate return authorization.
- After you have obtained your authorization number, the item being returned should be packed securely in appropriate sized sturdy cartons. A copy of your PACKING LIST/INVOICE MUST be enclosed with your merchandise with the return information on the back of the packing list/invoice completed.
- We would prefer method of return be via a trackable method.
- All cartons MUST have the return authorization number printed on the outside of the cartons or they will be refused.
- Most returns are processed within 2 working days of receipt.
This procedure has been designed to handle your return in an accurate and timely manner. Please help us by following our procedure.
Release, Assumption of Risk, and Waiver of Liability and Indemnity Agreement
BUDK does not warrant that a person or company may legally sell, purchase, possess, or carry any and all items offered according to federal, state, or local laws. These items include, but are not limited to blowguns, knuckle knives, items having concealed blades, and double-edged blades. We feel it is extremely important to comply with guidelines established by state laws. By purchasing any item from BUDK, the buyer warrants that he is in compliance with all federal, local, and state laws and is legally able to purchase these items.
Knives can be dangerous if improperly handled. Keep away from children. We strongly recommend that items in this publication not be sold to minors without parental permission.
BUDK’s Dealer Program only sells to commercial, verifiable customers who buy our products for resale. We do not sell to individuals for personal consumption.
Please send a copy of your re-sale tax certificate from your resident state or your occupational license. (FFL license not accepted in place of state tax number). MINIMUM ORDER $100.